Information on Reviews at Hubwagen.com

1. General Information
At Hubwagen.com, customers can review both products and sellers. The purpose of these reviews is to provide other buyers with transparent information and to make the quality of the goods and services offered visible.

2. Who can leave reviews?

• Reviews can only be submitted by registered users.
• Product reviews can generally only be submitted by customers who have actually purchased the respective product.
• Seller reviews can only be submitted by customers who have placed an order with the respective seller via Hubwagen.com.

3. Types of reviews

• Product reviews: relate exclusively to the product (e.g., quality, functionality, features).
• Seller reviews: relate exclusively to the seller (e.g., delivery time, service, communication).

4. Verification and checks

• We use technical measures to ensure that reviews can only be submitted by authorized users.
• We do not manually check every single review. However, reviews that are clearly abusive or unlawful will be removed.

5. Responsibility

• Sellers are responsible for the accuracy and content of their product and seller information.
• Reviews solely reflect the subjective opinions of individual customers.

6. Prohibited content
Reviews that include the following content will not be published or may be removed:

• Offensive, discriminatory, or inappropriate statements
• Advertising or spam
• Content that violates applicable law
• Off-topic content not related to the product or seller

7. Right to remove reviews
Hubwagen.com reserves the right to block or remove reviews at any time, in whole or in part, if there are indications of violations of these guidelines or of applicable law.

8. Transparency
Reviews from customers who have demonstrably purchased the product are marked as “Verified Purchase.”